Shipping Policy

Thank you for shopping with TaisuElectronics. We aim to process and deliver your orders safely and within the estimated delivery timeframe.

1. Order Processing

Orders are generally processed within 1–3 business days after successful payment or order confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

Processing times may occasionally be longer during sales, promotions, holidays, or periods of high order volume.

2. Delivery Time

After your order has been processed and shipped, the estimated delivery time is generally 3–7 business days.

Delivery times are estimates and are not guaranteed. Delays may occur because of courier operations, weather conditions, public holidays, incorrect address information, or other circumstances beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during the checkout process before you complete your order.

Shipping costs may vary depending on the destination, order size, delivery method, and other applicable factors.

4. Order Tracking

Where tracking information is available, we may provide a tracking number after your order has been shipped.

Customers can use the provided tracking information to monitor the progress of their delivery.

Please allow some time for tracking information to become active after the shipment has been handed over to the courier.

5. Shipping Address

Customers are responsible for providing a complete and accurate shipping address, including:

• Full name

• House/building number

• Street or area

• City

• Postal code, where applicable

• Active phone number

TaisuElectronics is not responsible for delays or failed deliveries caused by incorrect, incomplete, or outdated shipping information provided by the customer.

6. Delayed or Lost Shipments

If your order appears to be delayed, please contact us so we can assist you with checking the shipment status.

If a shipment is confirmed as lost by the applicable courier, we will review the situation and determine the appropriate resolution in accordance with our policies and the courier's procedures.

7. Damaged Packages

If your package arrives visibly damaged, please take photographs or video of the package and product before disposing of any packaging materials.

Contact us as soon as possible at naeemtaisu@gmail.com so that we can review the issue and assist you.

8. Incorrect or Missing Items

If you receive an incorrect, incomplete, or missing item, please contact us within 7 days of delivery.

Please provide your order number along with photographs or other relevant information so we can investigate and provide an appropriate solution.

9. Delivery Attempts

Couriers may make multiple delivery attempts depending on their delivery procedures.

If a package cannot be delivered because the customer is unavailable or the provided address or contact information is incorrect, additional delivery charges or other consequences may apply where applicable.

10. International Shipping

If international shipping is offered, delivery times and shipping costs may vary by destination.

Customers may be responsible for customs duties, taxes, import fees, or other charges imposed by the destination country, where applicable.

11. Contact Us

For questions regarding shipping or delivery, please contact us:

Store Name: TaisuElectronics
Email: naeemtaisu@gmail.com

We will do our best to assist you with your order and delivery concerns.

TaisuElectronics reserves the right to update this Shipping Policy when necessary.